Frequently Asked Questions
A: Card Crafters helps you purchase items from any website, including gift cards, personal shopping items, and subscriptions. We handle the entire process from placing the order to customs clearance and delivery. We also provide invoicing, quotations, and expense tracking services.
A: You can place an order by filling out the shopping form on our website, contacting us via WhatsApp, sending an email, or giving us a call. Provide the link to the item or details of what you want to order, and we’ll handle the rest.
A: Card Crafters helps you purchase items from any website, including gift cards, personal shopping items, and subscriptions. We handle the entire process from placing the order to customs clearance and delivery. We also provide invoicing, quotations, and expense tracking services.
A: Once the package has cleared customs, it will be delivered to our office. You can either pick it up yourself or request delivery to your preferred location.
A: We accept payments via bank transfer, bank deposit, Credit Cards, Local Debit Cards and digital wallets (e.g., EndCash, Color App, WiPay).
A: For online shopping orders, there’s a flat exchange rate of 8 TTD per USD. A 10% service fee is applied on top of any customs or import fees. Please note that customs percentages may vary depending on the order.)
A: Yes, payment is required before we process your order. This ensures your order is handled promptly.
The processing time for your order can take anywhere from 10 minutes to 48 hours, depending on the item and website. We will keep you updated throughout the process and strive to handle orders as quickly as possible.
A: You can request changes or cancellations, but this depends on the order status and the policies of the website you’re ordering from. Please contact us as soon as possible if you need to make adjustments.
A: You can reach us via WhatsApp, email at portal@cardcrafterstt.com, or by phone at +1 (868) 465-1282. We're here to help with any questions or concerns you may have!